(University of Plymouth) As more patients leave feedback on online platforms including social media, new research shows how health and social care organisations can offer value in their response. The study was led by University of Plymouth researcher Rebecca Baines and colleagues in collaboration with James Munro at online platform Care Opinion, and they will be sharing the full findings at a webinar on Thursday, June 21.
from EurekAlert! - Technology, Engineering and Computer Science https://ift.tt/2JTz4O1
Tuesday, June 19, 2018
'Be personal and appreciative': Research shows effective responses to online feedback
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment